s-konek

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I have this Smart bro connection and in their commercial, they say that internet connection is only P10 per 30 minutes.  Usually, I load P30 which gives me an hour and a half to surf the net.  The problem is I only get to surf only an hour with an extra of 5 minutes as the most.  I called their customer service last 3 weeks ago and gave me not so helpful solutions.  I remember what she said…”you have to make sure that you really disconnect it because if not, it will still eat up your load.”  Huh?  Of course!  That’s why I was disconnected after an hour because there’s not enough load.  I said, “I didn’t wish to be disconnected because I want to check how long it will take for my P30.  Like what I’ve said it only took me about an hour for my P30.  Where does my remaining 30 minutes go?”  She said that I could check their website so that I could closely check my remaining balance.  Err, that’s not actually my problem.  My problem is, it didn’t take me an hour and a half for my P30! Blah blah…hhmp!  I think I’m going to call them now…again.

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